No, it is not! Moving is not fun.
Moving can be one of the most stressful, frustrating and intimidating times of your life. Being a residential manager for the past 17 years, one would think that all the procedures involved in moving would become second hand by now. I have observed some 200 moves during that time and even moved on several occasions myself. I should know what to do and how to do it and what not to do. My problems arise from moving to another province.
I have the list and the moving agenda but the problem arises with some of the companies I have to deal with during the move. Especially; Telus and Shaw. Probably had I only one of these companies to deliver all four services they would have just transferred the “Bundle” over to my new address. In our area of North Vancouver, Telus TV service has been quite problematic with many of the tenants who signed up for Telus TV, so I decided to stay with Shaw Cablevision. Likewise Shaw phone service wasn’t the best and they themselves don’t provide cellphone service. Shaw internet was great, in the morning. When the kids got home from school, the service was reduced to a crawl. They just didn’t have enough volume capacity in their lines for our part of North Vancouver unless you signed up for an ultra high speed. Then it became a matter of cost per month. Not being a massive down-loader or online gamer, I didn’t need that much capacity so I switched to Telus at half the price.
Satellite TV
Warning! Do not try to order or change any services with either Shaw or Telus over the Internet. The form will drive you nuts. Phone their service dept. But then; Why is their customer service dept always “receiving an over abundance of calls at this time.”? Ask for the call back service. If you wait on the phone your time is interrupted with blurbs tempting you to increase your service bundle. All the money you will save by paying more.
So I wait on the phone switched to speaker for 45 minutes just to find out that Shaw doesn’t service Wetaskiwan. They tell me it is serviced by Northern Cablevision. Really! Try to find a phone number on the web that works for them. Northern Cablevision doesn’t even have a website. Two locations in Edmonton, one phone number is an answering service and the other location says telephone but it is really a fax number.
So I cancell my home phone service with telus for the day I will move and ask for service at my new home before I move in. They can arrange that but they can’t tell me what my new phone number will be until the connection is made and I am in Alberta. I can travel to Alberta again and sign up for service but that is an extra expense I don’t need. Without a telephone number for my new address, it makes having the other utilities more difficult to have connected, Epcor and Atco said they need an Alberta contact to engage the service. Finally got that straightened out.
Still can’t find a television service provider. Telus or Bell satellite seems to be the only two options I have and Bell costs too much to install, especially if you desire two connections.